oasis88 Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context otherwise requires:

• "oasis88", "we", "us", or "our" refers to the oasis88 platform operated at oasis88.club and its licensed operating entity.
• "Player", "you", or "your" refers to any individual who registers an account or accesses the oasis88 platform.
• "Platform" refers to the oasis88 website, mobile interface, and all services offered therein, including sportsbook, live casino, and slots.
• "Account" refers to a registered oasis88 player account with a unique identifier and RM wallet.
• "Funds" refers to Malaysian Ringgit (RM) deposited into or won within a player's oasis88 wallet.
• "Bonus Funds" refers to promotional credits issued by oasis88 subject to wagering requirements and bonus terms.
• "KYC" refers to Know Your Customer identity verification procedures required before withdrawals and real-money play.

2. Acceptance of Terms

By creating an oasis88 account or accessing any part of the Platform, you unconditionally accept these Terms & Conditions, the Privacy Policy, the Responsible Gaming Policy, and any specific game or promotion rules published on the Platform at the time of your use. These Terms constitute a legally binding agreement between you and oasis88.

If you do not agree to any part of these Terms, you must not register an account or use the oasis88 Platform. oasis88 reserves the right to amend these Terms at any time. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised Terms.

3. Eligibility & Age Verification

The oasis88 Platform is strictly for persons aged 21 years or older. 21+ By registering, you represent and warrant that:

• You are at least 21 years of age;
• You are accessing the Platform voluntarily and of your own free will;
• You are not acting on behalf of any third party;
• Online gaming is not prohibited in the jurisdiction from which you are accessing the Platform;
• You are not a current or former employee of oasis88 or any affiliated company;
• You are not registered on any self-exclusion programme that covers the oasis88 Platform.

oasis88 implements mandatory age verification through KYC document checks before any real-money play is permitted. Accounts found to belong to persons under 21 will be immediately suspended, all Funds frozen pending investigation, and the matter referred to the relevant licensing authority. oasis88 does not tolerate underage gambling under any circumstances.

4. Account Registration & KYC

4.1 Registration

Each player may hold only one oasis88 account. Duplicate accounts are prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances pending investigation. You must provide accurate, current, and complete information at registration and must update your account details promptly if any information changes.

4.2 Identity Verification (KYC)

oasis88 is required under its international gaming licence to verify the identity of all account holders. KYC documentation may be requested at any time and must be provided before withdrawals are processed. Acceptable documents include:

• Malaysian identity card (MyKad) – front and back;
• Valid passport (photo page);
• Malaysian driver's licence;
• Proof of address (utility bill, bank statement, or official letter dated within 3 months).

oasis88 reserves the right to suspend withdrawals, restrict gameplay, or close an account if satisfactory KYC documentation is not provided within a reasonable period of request.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your oasis88 login credentials. All activity conducted through your account is your responsibility. If you suspect unauthorised access to your account, you must notify oasis88 support immediately. oasis88 will not be liable for losses arising from your failure to maintain the security of your account credentials.

5. Deposits & Withdrawals

5.1 Deposits

All deposits are accepted in Malaysian Ringgit (RM). oasis88 accepts deposits via Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, RHB, Hong Leong, Visa, Mastercard, DuitNow, and Cryptocurrency, subject to minimum deposit thresholds displayed at the cashier. oasis88 does not accept deposits from third-party payment sources – all deposits must originate from a payment method registered in your name.

5.2 Withdrawals

Withdrawals will be processed to the same payment method used for the corresponding deposit wherever technically possible. oasis88 requires completed KYC verification before processing any withdrawal. Withdrawal processing times vary by method:

• Touch n Go eWallet / Boost: typically within minutes for verified accounts;
• DuitNow / Bank Transfer: same business day for verified accounts;
• Cryptocurrency: subject to network confirmation times.

oasis88 does not charge withdrawal fees, though your payment provider may apply standard transaction charges. oasis88 reserves the right to request additional verification documentation for large withdrawals in accordance with anti-money laundering obligations.

5.3 Anti-Money Laundering

oasis88 operates in full compliance with applicable anti-money laundering (AML) regulations. All transactions are monitored for suspicious activity. oasis88 reserves the right to withhold withdrawals and report suspicious activity to the relevant authorities without prior notice to the account holder where required by law.

6. Bonuses & Promotions

All oasis88 bonuses and promotions are subject to specific terms and conditions published alongside each offer at the time it is made available. General bonus principles applicable to all oasis88 promotions include:

• Bonus Funds are separate from real-money Funds and must meet applicable wagering requirements before conversion to withdrawable funds;
• Wagering requirements, eligible games, time limits, and maximum withdrawal caps are specified in individual promotion terms;
• oasis88 reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice;
• Bonus abuse, including but not limited to duplicate accounts, collusion, or exploitation of software errors, will result in immediate account suspension and forfeiture of related Funds;
• Only one welcome bonus is available per player, household, IP address, and payment method.

7. Betting Rules

All bets placed on the oasis88 Sportsbook and Casino are subject to the specific game and sport rules published on the Platform. General principles include:

• All bets are final once confirmed. oasis88 will not cancel or reverse a bet placed in error by the player;
• oasis88 reserves the right to void bets placed on manifestly incorrect odds arising from human or technical error;
• In-play betting markets may be suspended at any time at oasis88's discretion, including during live events;
• Maximum payout limits apply per bet and per event as displayed in the relevant betting section;
• oasis88 live casino games are governed by the rules of the individual game as administered by the live dealer studio provider.

8. Prohibited Conduct

The following conduct is strictly prohibited on the oasis88 Platform. Violation may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Creating more than one account, or creating an account on behalf of another person;
• Using software, bots, algorithms, or automated tools to obtain an unfair advantage;
• Exploiting software bugs, errors, or technical vulnerabilities;
• Engaging in match-fixing, collusion, or any form of fraudulent activity;
• Providing false or misleading information during registration or KYC;
• Using payment methods that are not registered in your own name;
• Accessing the Platform in jurisdictions where online gaming is prohibited;
• Harassing, threatening, or abusing oasis88 staff or other players through any communication channel.

9. Intellectual Property

All content on the oasis88 Platform, including but not limited to software, graphics, text, logos, game interfaces, and data, is the intellectual property of oasis88 or its licensed suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. Any reproduction, distribution, modification, or commercial use of Platform content without express written consent from oasis88 is strictly prohibited.

10. Privacy & Data Protection

oasis88 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the oasis88 Privacy Policy. oasis88 will not sell your personal data to third parties for marketing purposes without your explicit consent. Please review the Privacy Policy for full details of how oasis88 handles your data.

11. Responsible Gaming

oasis88 is committed to providing a safe gaming environment. The Platform offers a comprehensive suite of responsible gaming tools including deposit limits, loss caps, session timers, cooling-off periods, and permanent self-exclusion. Players who are concerned about their gaming behaviour are strongly encouraged to use these tools and to seek assistance from appropriate support organisations.

All oasis88 players must be aged 21+. Players who register whilst knowingly under the minimum age will have their accounts closed and all funds confiscated. For full details see the Responsible Gaming Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• oasis88 provides the Platform on an "as available" basis and makes no warranties as to uninterrupted availability;
• oasis88 shall not be liable for any indirect, consequential, special, or punitive damages arising from your use of the Platform;
• oasis88's total aggregate liability to any player for any claim shall not exceed the net deposits made by that player in the thirty (30) days preceding the claim;
• oasis88 is not liable for losses caused by events outside its reasonable control, including but not limited to internet outages, payment processor failures, or regulatory changes.

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13. Amendments to These Terms

oasis88 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, oasis88 will provide reasonable notice via email to your registered address or via a prominent notice on the Platform. The "Last updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must close your account before the amendment takes effect.

14. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable under oasis88's international gaming licence. Any disputes arising from or relating to these Terms that cannot be resolved through direct negotiation with oasis88 customer support shall be referred to binding arbitration under the rules of the relevant international gaming authority dispute resolution process. Players retain the right to escalate unresolved complaints to the licensing authority's independent dispute resolution mechanism.

15. Contact

If you have questions about these Terms & Conditions, please contact oasis88 customer support via live chat on the Platform or by email. oasis88 support is available 24 hours a day, 7 days a week.

Email: [email protected]